Transversal Challenges

Management

Managing People in Health Care from performance to burnout vs. well-being

20-T02
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November 10th 2020 - November 17th 2020
COURSE COORDINATORS
Generosa do Nascimento (Management, PhD)
COURSE PRESENTATION
EDUCATIONAL GRANT
Registration Discount due to Industry Educational Grant


In the current context called VUCA (volatility, uncertainty, complexity and ambiguity), human and social capital is a competitive advantage for the sustainable development of organizations, in general, and for health, in particular. One of the emerging strategies is the development of high performance work systems considering several dimensions, among them, the well-being of professionals. It is within this framework that this advanced training is developed for professionals who exercise leadership functions in the health area.

This course addresses the organizational factors that characterize high performance health services. After discussing what can be seen as high-performance of health care organizations, different explanations for performance differences are presented. Among these explanations, four are highlighted: those coming from the idea of high performance work systems; the relational coordination; the safety climate and organizational reliability; management of professionals’ wellbeing and burnout. It ends with an integrative perspective in which we come up with strategies aimed at promoting performance by activating different variables in different contexts.
TARGET AUDIENCE
This advanced training is intended for all relevant professional categories in health care, namely individuals performing directing or coordinating roles in organizations, services or teams.
LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP
  1. To identify relevant performance indicators for health care organizations
  2. To describe different configurations of organizational elements that generate organizational performance in health care organizations
  3. To design strategies aiming at influencing different configurations of organizational elements that improve performance
  4. To design strategies improving professionals’ well-being, with an emphasis on burnout
ADMISSION CRITERIA
  • CV with a professional or academic degree from an accredited institution and proof of actively engagement in healthcare

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