Behavioral Challenges

Communication

Complex communication in health care settings

20-B03
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November 20th 2020 - November 27th 2020
COURSE COORDINATORS
Luísa Taveira Soares (ST,MSc)
COURSE PRESENTATION
Today, many health professionals believe that communication is most effective when it is patient-centred or responds to their needs, values and preferences. This efficacy is compromised when these interactions occur with people who have acquired medical conditions that result in severe speech, cognitive and language limitations that are reflected in their communicative efficacy: People with Complex Communication Needs (CCN).

As a result of the learning experiences that this course aims to provide, participants will become more competent in identifying factors that affect the communicative competence of people with CCN as well as in the use and implementation of multimodal strategies that allow more effective communication: Strategies for Augmentative and Alternative Communication (AAC).

This course will cover the aspects of complex communication needs in the context of acute, long-term and palliative care and also in intensive care.
TARGET AUDIENCE
All health professionals
LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP
  1. To be able to describe and explain the communication cycle, identifying the different types that integrate the concept of communicative competence and search, analyse and integrate, critically, the information in the different dimensions of human communication
  2. To analyse one-to-one, group, formal and informal communication in health care settings
  3. To be able to describe a range of different forms of communication: resources in AAC
  4. To Identify and understand barriers and facilitators to effective communication
  5. To know about a range of skills that can be used to make communication more effective and Plan and define intervention strategies to maximize autonomy and effectiveness
  6. To be able to demonstrate effective communication skills in one-to-one and group situations
ADMISSION CRITERIA
  • CV and motivation letter where the applicant shall explain the relevance of the course for his/her professional development or ambition

                    
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