Behavioral Challenges

Management

Crisis Resource Management

20-B01
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September 16th 2020 - September 17th 2020
COURSE COORDINATORS
Marcos Cagido (Senior CRM Instructor)
COURSE PRESENTATION
This course enables participants to enhance non-technical skills by complementing the technical
resources developed in each health sector.
The course comes from the Crew Resource Management program initially developed by NASA
for commercial aviation. Aeronautical CRM aims to change behaviours, train and improve
nontechnical skills such as communication, interpersonal relationships, situational awareness,
decision making, just culture and error management in order to reduce accidents.
Gaba and colleagues transferred and adapted CRM to medicine in the 80s as Anaesthesia Crisis
Resource Management (ACRM). As an anaesthetist and enthusiastic for aviation and special
programs Gaba recognized many similarities between them and anaesthesia. It was then
that emerged the concept of Patient Safety and the Anaesthesia Patient Safety Foundation
at the USA.
The Crisis resource Management brings to Health Care the best practices implemented in aviation
where it emphasizes the discipline of procedures, leadership, teamwork, risk analysis and decision
making, stress management, fatigue, workload, conict management, voluntary reporting culture
and error management.
TARGET AUDIENCE
All health care professionals
LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP
  1. To significantly improve teamwork, situational awareness, decision making, communication and workload management.
  2. To understand the human causes of error and thus develops the ability to take a proactive approach to avoiding, capturing and mitigating errors.
ADMISSION CRITERIA
  • CV and Motivation Letter 

 
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